Privacy Policy

Privacy Policy Summary

At Deductible Duck, we collect and manage data according to the following Privacy Policy (last update Sept 23, 2025).

TL;DR

  • We comply with all US privacy laws
  • We never share any information about your taxes, donations or charities, with anyone outside of our organization unless you explicitly allow us to.
  • To provide better service, we share some statistical data and some personal information with third parties.
  • You’re welcome to use content blocking software (e.g. to remove analytics tags); however be aware that this may interfere with our ability to track errors and performance issues that affect your account.
  • We encrypt backups, don’t store credit card numbers on our servers and generally make sure your data is safe.
  • When legally required, or when we suspect fraud, we may share data with law enforcement.
  • We are not GDPR compliant, as our service is for taxpayers in the United States only
  • If you have questions, write to support@deductibleduck.com.

Privacy Policy: The Boring Details

By using deductibleduck.com (the “Website”) and/or a Deductible Duck account (the “Service”), you agree to the terms of this Privacy Policy and the Terms of Service. Deductible Duck is designed and operated by Skyline Consulting Co d/b/a deductibleduck.com (herein referred to collectively as “Deductible Duck”).

Please read the Terms of Service in their entirety, and refer to those for definitions and contacts.

Data Collected

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

For the Service, we ask you to register an account, log in and provide certain information (such as names and email addresses of your team members, your company name and address and your credit card information) in order to be able to store your cart data and emails, as well as periodically automatically bill you & charge your card (credit card numbers are never stored on Deductible Duck servers, but are securely transmitted and stored with our payment provider).

We use cookies to store session information for your convenience. Cookies must be enabled to use the Website and the Service.

In order to take advantage of certain features of the Service, you may also choose to provide us with other personal information, such as your email, address and phone, but your decision to utilize these features and provide such data will always be voluntary.

Use of the Data

We only use your personal information to provide you with the Service to communicate with you about the Service or the Website.

With respect to any data you may choose to enter or upload to Deductible Duck, we take the privacy and confidentiality of this data seriously. Your data (in the Service) is specifically not shared between accounts or with the public. We employ industry standard techniques to protect against unauthorized access of data that we store, including personal information. All off-site backups of your data are securely encrypted.

Please note that if you choose to share data (like sharing donation information with your accountant), we are not responsible for any violation of privacy law you may be liable for.

We do not share personal information you have provided to us without your consent, unless:

  • doing so is appropriate to carry out a user’s request;
  • we believe it’s necessary in order to provide the highest quality of service;
  • we believe it’s needed to enforce our Terms of Service, or that it is legally required;
  • we believe it’s needed to detect, prevent or address fraud, security or technical issues;
  • we are under lawful, legal subpoena to provide information to a law enforcement agency;
  • otherwise protect our property, legal rights, or that of others.

Deductible Duck is operated from the United States. Customers outside the United States may use the software to comply with US Tax preparation, but are subject to US laws and regulations. We do not comply with GDPR in any way, as this is a service for taxpayers from the United States.

Deductible Duck may contact you by email. For example, Deductible Duck may send you promotional emails relating to Deductible Duck or communicate with you about your use of the Deductible Duck Website and Service. If you do not want to receive email from Deductible Duck, please opt out of receiving emails at the bottom of any Deductible Duck email. Please note that for some emails (for example, billing issues), there’s no option to opt-out.

Sharing of Data

We don’t share your personal information with third parties except as listed below. Only aggregated, statistical data is periodically transmitted to external services to help us improve the Deductible Duck Website and Service.

For client-side analytics and tracking beacons, you’re welcome to use content blocking software; just be aware that this may influence our ability to identify errors and performance problems in your account. We can’t guarantee that Deductible Duck will work as intended when browser extensions alter the HTML, CSS or JavaScript code we transmit (however, we don’t take any active steps to prevent you from using extensions, including content blockers).

We currently use HelpScout (email customer support), Google Analytics (behavior tracking), Bento (email service provider, like Mailchimp), Stripe (payment processing), Fathom Analytics (behavior tracking), ProfitWell (payment tracking), and Clarity (behavior tracking). We listed below what data these third parties extract explicitly. Feel free to check out their own Privacy Policies to find out more.

  • HelpScout (customer support service): your name, email and aggregated account statistics
  • Google Analytics (behavior tracking): no personally identifiable data is shared, usage patterns tracked anonymously
  • Bento (email service provider, like Mailchimp): your name, email and aggregated account statistics
  • Stripe (payment processor): (for non-Shopify accounts) your name, email, and payment amount
  • Fathom Analytics (behavior tracking): no personally identifiable data is shared, usage patterns tracked anonymously
  • ProfitWell (payment tracking): your name, email and aggregated account statistics
  • Microsoft Clarity (behavior tracking): no personally identifiable data is shared, usage patterns tracked anonymously

Additionally, Deductible Duck uses third party vendors that provide the necessary hardware, software, networking, storage and other technology required to run the Website and the Service. While Deductible Duck owns the rights to the Deductible Duck Website and Service, you retain all rights to the data you enter into Deductible Duck.

In order to provide the Service, we also share data with services that help us track errors and bugs, keep backups of log files and identify performance issues.

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share personal information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.

If Deductible Duck is acquired or merged with an other company, or Deductible Duck sells the Website and Service to an other company, or if Deductible Duck goes out of business or enters bankruptcy, user information may be transferred to a third party. You acknowledge that such transfers may occur, and that any acquirer of Deductible Duck or its assets may continue to use your personal information as set forth in this policy.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make any significant changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.

Questions

Should you have any question or concern, please email support@deductibleduck.com, or write to:

Skyline Consulting Co d/b/a deductibleduck.com
6300 W Plymouth Dr
Littleton, CO 80128
United States

Change Log

  • Version 1.1, October 8, 2025. Fixed typo in summary about taxes & donations, updated service provider descriptions for clarity.
  • Version 1.0, September 23, 2025. Initial release.